Virtual Client Services Agent - Flexible Career
AO Globe Life | 100% Remote | U.S. Applicants | Flexible Schedule | Training & Mentorship Provided
Serve Working Families. Build Your Career. Create Your Future From Home.
Are you looking for a
fully remote career
where you can help people, develop valuable professional skills, and create opportunities for long-term financial and professional growth?
AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as
Remote Benefits Specialists
.
In this role, you'll connect with working families, veterans, union members, and other eligible clients who have
requested information about available benefits
. You'll help them understand their options, answer questions, assist with enrollment, and provide ongoing client support.
Whether you're beginning a new career, changing industries, or bringing years of professional experience,
previous insurance experience is not required
. We provide structured training, mentorship, licensing guidance, and ongoing professional development.
✓ 100% Remote / Work From Home
✓ No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ Weekly Commission-Based Pay + Bonuses
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Leadership & Career Advancement
Why Choose AO Globe Life?
100% Remote Work
Build your career from home while connecting virtually with clients and your team.
Client appointments, training, coaching, and team meetings are conducted remotely through Zoom and other online platforms.
No daily commute. No traditional office environment.
Qualified Client Opportunities Provided
Spend your time helping people instead of searching for prospects.
Representatives connect with individuals and families who have
requested information regarding available benefit programs
.
No traditional cold calling and no requirement to purchase leads.
This allows you to focus on:
Understanding Needs → Educating Clients → Providing Solutions → Enrollment → Long-Term Service
What You'll Do
Connect & Build Relationships
Meet with clients through scheduled Zoom and phone appointments
Connect with individuals who have requested benefit information
Ask questions to understand each client's needs and priorities
Build professional, long-term relationships
Deliver a positive and personalized client experience
Educate & Guide Clients
Explain available life, accident, and supplemental health insurance options
Answer questions regarding benefits and coverage
Help clients understand available solutions
Recommend appropriate options based on individual needs
Guide eligible clients through applications and enrollment
Complete required documentation accurately
❤️
Provide Ongoing Client Support
Assist existing clients with policy-service needs
Conduct policy reviews
Help with beneficiary updates
Answer policy and coverage questions
Provide appropriate claims-related guidance and support
Maintain accurate digital records
Follow applicable company procedures and state insurance requirements
Weekly Performance-Based Compensation
This is a
commission-based independent contractor opportunity
, not a guaranteed hourly or salaried customer-service position.
Income opportunities may include:
Weekly commission payments
Performance-based bonuses
Uncapped personal production potential
Renewal income
Long-term residual income opportunities
Leadership compensation as you advance
Additional performance incentives
Your income is influenced by your
activity, consistency, production, and results
, and individual earnings vary.
⏰
Flexible Scheduling
Create a schedule that supports your personal responsibilities while maintaining the consistency needed to serve clients and build your career.
This opportunity is well suited for individuals who value independence but are also
self-disciplined, organized, dependable, and accountable with their time
.
No Experience? We'll Help You Learn.
Previous insurance experience is
not required
.
Training and development may include:
Structured virtual onboarding
State insurance licensing guidance
Product and benefits education
Customer-service training
Client relationship development
Consultative sales training
Virtual presentation skills
Enrollment systems and procedures
Weekly coaching
One-on-one mentorship
Professional development
Leadership training
Because this position involves insurance products, representatives must hold or obtain the appropriate
state Life & Health Insurance License
before conducting licensed insurance activities.
Licensing guidance and support are provided.
❤️
Benefits & Professional Support
Eligible and qualifying representatives may have access to:
Medical insurance premium reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Renewal and residual income opportunities
Union representation where applicable
Professional coaching and mentorship
Leadership development programs
Modern virtual business technology and resources
Eligibility and qualification requirements may apply.
✈️
Performance Rewards & Recognition
Strong performance may provide opportunities to qualify for:
Company-sponsored incentive travel
Leadership conventions and conferences
Performance bonuses
Recognition programs
Achievement awards
Team-building events
Advanced professional-development opportunities
Leadership & Career Advancement
AO provides opportunities for individuals who want to develop beyond an individual client-facing role.
As you gain experience and demonstrate consistent performance, you may have opportunities to develop skills in:
Training and mentorship
Recruiting and onboarding
Coaching
Team development
Client relationship management
Leadership
Business development
Potential advancement may include:
Benefits Specialist → Trainer/Mentor → Team Leadership → Management → Advanced Leadership
Advancement is based on
performance, consistency, professional development, and demonstrated leadership ability—not simply tenure.
Who We're Looking For
You may be a strong fit if you're:
An excellent communicator and active listener
Friendly, professional, and comfortable working with people
Customer-focused and service-oriented
Self-motivated and accountable
Goal-oriented and performance-driven
Organized with strong time-management skills
Adaptable and comfortable learning new systems
A confident problem solver
Comfortable working independently from home
Comfortable communicating through Zoom and phone
Coachable and receptive to feedback
Interested in long-term professional and financial growth
Experience in
customer service, healthcare, hospitality, retail, banking, education, administration, call centers, military service, financial services, client relations, or sales
can transfer well to this opportunity.
No previous insurance experience is required.
Minimum Requirements
Applicants must:
Be at least
18 years of age
Be physically located within the
United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable using Zoom and web-based technology
Be willing to complete required training
Be willing and able to obtain the appropriate
state Life & Health Insurance License
About AO Globe Life
AO operates within the American Income Division of Globe Life and serves working families, including
labor union members, veterans, associations, credit union members, and their families
.
Our representatives help clients understand supplemental insurance and financial-protection options while providing professional service throughout the client relationship.
Our culture emphasizes
service, integrity, accountability, mentorship, professional development, and performance-based growth
.
Our Mission
Protect Every Child. Serve All Working People.
100% Virtual Interview Process
Qualified applicants will first receive a brief
career overview
explaining the opportunity, compensation structure, licensing requirements, training program, client process, and advancement opportunities.
Candidates interested in continuing will then have the opportunity to schedule a
live virtual interview through Zoom
with our hiring team.
Ready to Build Your Future?
If you're looking for a
100% remote career
where you can help working families, receive comprehensive training and mentorship, enjoy greater flexibility, and create opportunities for long-term income and career advancement, we'd like to hear from you.
Apply today with your updated resume to be considered for our Remote Benefits Specialist opportunity with AO Globe Life.
Work From Home. Serve Families. Grow Professionally. Build Your Future.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
